BOOKING
Each guest must book under their own name with a separate email address. Carefully review all policies, services, dates and times before booking. We are not responsible for errors made during the online booking process.

MINORS POLICY
We welcome guests 18 and older for all services.

INTAKE FORM
You will receive an email confirmation with all our policies and a link to a brief digital intake form. Your form must be completed prior to your arrival. If you don't receive it or are unable to submit it, please call the spa before you arrive for your treatment.

CHARGES
For your convenience, a 20% Service Charge is added to all services upon checkout in lieu of gratuities. All services are non-refundable. We welcome your feedback through our guest survey.

SERVICE PROVIDERS
While we try to honor requests, we cannot guarantee your provider's gender. All our licensed Massage Therapists and Aestheticians are trained and committed to delivering an exceptional spa experience.

HEALTH CONCERNS
Please consult your health care provider if you have any health concerns. We do not provide medical advice or documentation for insurance purposes.

VALUABLES
Please leave valuables at home or in your hotel safe. You will be asked to remove any jewelry that interferes with your treatment.

DIRECTIONS
We're located at 157 High Street Portland, Maine 04101 inside the Westin Portland Harborview Hotel. Enter the lobby and go downstairs to the right.

FACILITIES
Our facility includes relaxing sounds and scents, as well as complimentary wellness teas and water. We have a men’s and women’s locker room with robes and slippers, as well as a shower with towels and toiletries.

SPA ETTIQUETTE
Our Spa is a sanctuary for relaxation and renewal. Please speak softly and limit conversations so that others may also enjoy this wellness space.